{"id":16437,"date":"2016-08-03T11:22:26","date_gmt":"2016-08-03T17:22:26","guid":{"rendered":"https:\/\/www.boartlongyear.com\/?page_id=16437"},"modified":"2017-08-01T20:39:37","modified_gmt":"2017-08-02T02:39:37","slug":"frequently-asked-question","status":"publish","type":"page","link":"https:\/\/www.boartlongyear.com\/de\/my-drill-store\/frequently-asked-question\/","title":{"rendered":"Mein Drill Store: H\u00e4ufig gestellte Fragen"},"content":{"rendered":"<section class=\"tcvpb_section_tc\">\n\t\t\n\t\t<div class=\"tcvpb_section_content\"><div class=\"tcvpb_container\"><div class=\"tcvpb_column_tc_span12\"><h1  ><span>Mein Drill Store - H\u00e4ufig gestellte Fragen<\/span><\/h1><div  class=\"\" >\n<p class=\"p_tc\"><section class=\"ac-container\" container_id=\"252701561\"><input type=\"hidden\" id=\"current_page\" \/><input type=\"hidden\" id=\"show_per_page\" \/>  <p class=\"baf-ctrl-btn\"><span class=\"baf-expand-all\"><i class=\"fa fa-plus\"><\/i><\/span><span class=\"baf-collapsible-all\"><i class=\"fa fa-minus\"><\/i><\/span><\/p><div class=\"bwl-faq-container bwl-faq-container-252701561\"><input id=\"ac-category-25270156121316\" name=\"accordion-1\" type=\"checkbox\" \/><label for=\"ac-category-25270156121316\" label_id=\"ac-category-21316\" parent_container_id=\"252701561\">Wie melde ich mich an?<\/label><article class=\"ac-medium\" article_id=\"ac-category-21316\"><p class=\"p1\">Sie k\u00f6nnen Ihren aktuellen iStore-Benutzernamen und Ihr Kennwort verwenden, um auf Ihr Konto zuzugreifen.<\/p>\n<\/article><\/div><div class=\"bwl-faq-container bwl-faq-container-252701561\"><input id=\"ac-category-25270156121317\" name=\"accordion-1\" type=\"checkbox\" \/><label for=\"ac-category-25270156121317\" label_id=\"ac-category-21317\" parent_container_id=\"252701561\">Wie kann ich meine bisherigen Bestellungen, Rechnungen und Lieferungen sehen?<\/label><article class=\"ac-medium\" article_id=\"ac-category-21317\"><p>Klicke auf das <strong>Auftr\u00e4ge<\/strong> Verkn\u00fcpfung. Unter der grauen Hauptmen\u00fcleiste gibt es Links zu <strong>Bestellungen verfolgen<\/strong>, Rechnungen anzeigen und Zahlungen. In den Sendungsauftr\u00e4gen k\u00f6nnen Sie auf klicken <strong>Versanddetails<\/strong> Ganz rechts in Ihren Suchergebnissen, um die Versanddetails einer Bestellung zu \u00fcberpr\u00fcfen.<\/p>\n<\/article><\/div><div class=\"bwl-faq-container bwl-faq-container-252701561\"><input id=\"ac-category-25270156121320\" name=\"accordion-1\" type=\"checkbox\" \/><label for=\"ac-category-25270156121320\" label_id=\"ac-category-21320\" parent_container_id=\"252701561\">Kann ich ein druckf\u00e4higes Angebot erhalten?<\/label><article class=\"ac-medium\" article_id=\"ac-category-21320\"><p>In dem\u00a0<b>Cart Details\u00a0<\/b>Fenster unter dem\u00a0<b>Aktionen<\/b>\u00a0Dropdown-Men\u00fc w\u00e4hlen Sie\u00a0<b>Angebot drucken<\/b>\u00a0und klicken Sie auf\u00a0<b>Gehen<\/b>. Ein PDF Ihres Angebots wird automatisch auf Ihren Computer heruntergeladen.<\/p>\n<\/article><\/div><div class=\"bwl-faq-container bwl-faq-container-252701561\"><input id=\"ac-category-25270156121321\" name=\"accordion-1\" type=\"checkbox\" \/><label for=\"ac-category-25270156121321\" label_id=\"ac-category-21321\" parent_container_id=\"252701561\">Wie kann ich eine Bestellung aufgeben?<\/label><article class=\"ac-medium\" article_id=\"ac-category-21321\"><p>Sehen\u00a0<a href=\"https:\/\/www.boartlongyear.com\/de\/my-drill-store\/checking-out-step-by-step\/\"><i>Checkout Schritt f\u00fcr Schritt<\/i><\/a><\/p>\n<\/article><\/div><div class=\"bwl-faq-container bwl-faq-container-252701561\"><input id=\"ac-category-25270156121322\" name=\"accordion-1\" type=\"checkbox\" \/><label for=\"ac-category-25270156121322\" label_id=\"ac-category-21322\" parent_container_id=\"252701561\">Wie kann ich eine Bestellung mit einer Tabelle hochladen? Welche Dateiformate kann ich verwenden?<\/label><article class=\"ac-medium\" article_id=\"ac-category-21322\"><p>Klicken Sie im oberen Streifen auf Direct Item Entry. Sehen\u00a0<a href=\"https:\/\/www.boartlongyear.com\/de\/my-drill-store\/direct-item-entry\/\"><i>Direkte Artikeleingabe<\/i><\/a><\/p>\n<\/article><\/div><div class=\"bwl-faq-container bwl-faq-container-252701561\"><input id=\"ac-category-25270156121323\" name=\"accordion-1\" type=\"checkbox\" \/><label for=\"ac-category-25270156121323\" label_id=\"ac-category-21323\" parent_container_id=\"252701561\">Wie suche ich nach Artikeln?<\/label><article class=\"ac-medium\" article_id=\"ac-category-21323\"><p>Oben rechts auf jeder Seite befindet sich a\u00a0<b>Suche<\/b>\u00a0Textfeld. Beginnen Sie mit der Suche nach Artikelname oder Produktnummer. Nach 3 Zeichen wird automatisch mit Vorschl\u00e4gen gef\u00fcllt. Klicken\u00a0<b>Gehen<\/b>. Weitere Informationen finden Sie unter <em><a href=\"\/de\/my-drill-store\/overview\/\">\u00dcberblick<\/a><\/em>.<\/p>\n<\/article><\/div><div class=\"bwl-faq-container bwl-faq-container-252701561\"><input id=\"ac-category-25270156121324\" name=\"accordion-1\" type=\"checkbox\" \/><label for=\"ac-category-25270156121324\" label_id=\"ac-category-21324\" parent_container_id=\"252701561\">Kann ich einen Artikel direkt im Warenkorb bestellen, wenn ich nicht suchen m\u00f6chte?<\/label><article class=\"ac-medium\" article_id=\"ac-category-21324\"><p>Sehen\u00a0<a href=\"https:\/\/www.boartlongyear.com\/de\/my-drill-store\/direct-item-entry\/\"><i>Direkte Artikeleingabe<\/i><\/a><\/p>\n<\/article><\/div><div class=\"bwl-faq-container bwl-faq-container-252701561\"><input id=\"ac-category-25270156121325\" name=\"accordion-1\" type=\"checkbox\" \/><label for=\"ac-category-25270156121325\" label_id=\"ac-category-21325\" parent_container_id=\"252701561\">Wird mein erm\u00e4\u00dfigter Preis im Gesch\u00e4ft angezeigt? Wie finde ich meinen Preis?<\/label><article class=\"ac-medium\" article_id=\"ac-category-21325\"><p class=\"p1\">Ihr reduzierter Preis wird angezeigt, sobald Sie einen Artikel in den Warenkorb gelegt haben.<\/p>\n<\/article><\/div><div class=\"bwl-faq-container bwl-faq-container-252701561\"><input id=\"ac-category-25270156121326\" name=\"accordion-1\" type=\"checkbox\" \/><label for=\"ac-category-25270156121326\" label_id=\"ac-category-21326\" parent_container_id=\"252701561\">Warum wird mein Preis nicht auf der Suchseite angezeigt?<\/label><article class=\"ac-medium\" article_id=\"ac-category-21326\"><p class=\"p1\">Preise werden erst berechnet, wenn Sie einen Artikel in den Warenkorb gelegt haben.<\/p>\n<\/article><\/div><div class=\"bwl-faq-container bwl-faq-container-252701561\"><input id=\"ac-category-25270156121327\" name=\"accordion-1\" type=\"checkbox\" \/><label for=\"ac-category-25270156121327\" label_id=\"ac-category-21327\" parent_container_id=\"252701561\">Wenn die Verf\u00fcgbarkeit eines Artikels &quot;Pr\u00fcfen&quot; lautet, warum bittet mich das Gesch\u00e4ft, sich an meinen Kundendienstmitarbeiter zu wenden?<\/label><article class=\"ac-medium\" article_id=\"ac-category-21327\"><p>Ein Kundendienstmitarbeiter kann Ihnen genaue Informationen dar\u00fcber geben, wann der Artikel verf\u00fcgbar ist, oder den Ort \u00e4ndern, von dem aus der Artikel f\u00fcr eine k\u00fcrzere Vorlaufzeit versendet wird.<\/p>\n<\/article><\/div><div class=\"bwl-faq-container bwl-faq-container-252701561\"><input id=\"ac-category-25270156121328\" name=\"accordion-1\" type=\"checkbox\" \/><label for=\"ac-category-25270156121328\" label_id=\"ac-category-21328\" parent_container_id=\"252701561\">Wie werden die Versandkosten meiner Bestellung hinzugef\u00fcgt?<\/label><article class=\"ac-medium\" article_id=\"ac-category-21328\"><p class=\"p1\">Nachdem Sie Ihre Bestellung abgeschickt haben, erhebt Ihr Kundendienstmitarbeiter, abh\u00e4ngig von der von Ihnen gew\u00e4hlten Versandart, die Versandkosten und kontaktiert Sie, um Ihre Bestellung zu \u00fcberpr\u00fcfen.<\/p>\n<\/article><\/div><div class=\"bwl-faq-container bwl-faq-container-252701561\"><input id=\"ac-category-25270156121329\" name=\"accordion-1\" type=\"checkbox\" \/><label for=\"ac-category-25270156121329\" label_id=\"ac-category-21329\" parent_container_id=\"252701561\">Wie kann ich Informationen \u00fcber mich selbst (E-Mail-Adresse, Passw\u00f6rter usw.) \u00e4ndern?<\/label><article class=\"ac-medium\" article_id=\"ac-category-21329\"><p>Sehen\u00a0<a href=\"https:\/\/www.boartlongyear.com\/de\/my-drill-store\/account-information-areas\/\"><i>Kontoinformationen<\/i><\/a><\/p>\n<\/article><\/div><div id=\"baf_page_navigation\" class=\"baf_page_navigation\" data-paginate=\"0\" data-pag_limit=\"5\"><\/div><\/section><\/p>\n<\/div><span class=\"clear\" style=\"height:20px;display:block;\"><\/span><\/div><\/div><\/div>\n\t\t\n\t\t\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":66,"featured_media":0,"parent":16526,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"sidebar-dynamic.php","meta":{"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-16437","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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